Emotional intelligence (EI) is the ability to recognize, understand, and manage our own emotions while also empathizing with others. Building EI helps improve communication, relationships, and decision-making. By becoming more aware of our feelings and how they affect behavior, we can respond to situations more thoughtfully rather than reacting impulsively.
Developing emotional intelligence involves practicing self-reflection, active listening, and empathy. It also requires managing stress and staying calm during challenges. As EI grows, people often find they handle conflicts better, work more effectively in teams, and build stronger personal and professional connections. Shutdown123